Recent Posts

Where does F&I fit in the digital retailing puzzle?

Digital retailing is one of the hottest trends reshaping auto retail. Dealers, vendors and automakers all are vying to help customers finish at least part of their vehicle purchase outside a showroom. Yet despite the energy coalescing around digital — and the Amazon-like customer experience comparisons it elicits — there …

Read More »

Our VW Atlas Nears the End of its Test: Is it Love or Hate?

30,000-Mile Update Sometimes it feels like we’re piling on. When one of us starts complaining about a car, it’s all too easy to join in. We summarized a few negative comments about our Volkswagen Atlas and its lack of Germanic driving verve in its last update. But not everyone has …

Read More »

2020 Cadillac XT5

The 2020 Cadillac XT5 comes in three trims and a handful of packages, including the loaded Platinum package that last year was a trim. With standard equipment ranging from heated front seats and keyless entry to an 8.0-inch touchscreen and standard active safety features (see the Safety section), the XT5 …

Read More »