In an effort to help those impacted by Hurricane Laura, some captives are offering payment relief and assistance programs. Here is the list of captives offering support so far and their relief packages. Volvo Car Financial Services Volvo Car Financial Services has ceased collections temporarily and is offering payment extensions …
Read More »Captives helped support customers, sales
Automaker captives acted quickly in the early weeks of the coronavirus pandemic to assist their customers and dealership partners. Lenders granted payment deferrals and lease extensions on a mass scale for existing customers and fielded an influx of consumer calls and messages during a time of uncertainty. Most of this …
Read More »Captive’s strength helping GM get through pandemic
The strength of GM Financial has been a bright spot for General Motors during the coronavirus crisis. GM’s captive has enough liquidity to stand largely on its own, the ability to defer existing customers’ loan payments and the power to attract new buyers with generous financing incentives. At the end …
Read More »GM, Ford captives go online for lease-end
GM Financial and Ford Credit are making auto finance more digital with online lease-end tools. The online platforms are the captives’ latest efforts to streamline the lease-end experience and improve coordination among the dealership, lender and customer. Much of the car-buying transaction can’t be done online because of state-level regulations …
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