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Tag Archives: dealers

Some dealers ditch F&I office in digital shift

The coronavirus shuttered in-person retail sales in some states this year, and where in-store sales were allowed, some customers still were wary of face-to-face transactions. To adapt, dealers switched to digital transactions and, in some cases, eliminated the store’s F&I office. Brian McCafferty, owner of Avondale Toyota in Arizona, said …

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GM Financial efforts aid dealers, boost status

Chevrolet dealer Kris Cox struggled to obtain a Paycheck Protection Program loan through a bank his dealership had worked with for decades. But less than a week after he contacted GM Financial, Cox received the funds for his store. “I didn’t really know that a captive could help dealers in …

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Dealers consider sanitizing as an F&I option

As dealerships reopen, making sure customers — on edge due to the coronavirus — are confident their serviced cars are clean and germ-free has become a top priority. Antimicrobial treatments for vehicles have become increasingly popular at dealerships. In many instances, dealerships provide the cleaning for free. But in the …

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Dealers see access to auto loans tightening

As lenders tighten credit access to mitigate risk from the coronavirus pandemic, dealerships face more difficulty getting customers approved for auto loans. A survey by the Federal Reserve issued to “select large banks” signals that more stringent lending practices have been adopted for consumer loans, including auto loans. Sixteen percent …

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