As millions of Americans enter month seven (or more) of work-from-home, many companies across industries are rethinking what the work day could, or should, look like. In the automotive sector, a leading finance-and-insurance company is looking to expand the practice of its employees working remotely. Many players in the automotive …
Read More »More changes to come for F&I process online
Automobile dealerships changed digital processes radically through the coronavirus pandemic, especially the finance-and-insurance portion. A new survey from F&I product provider Protective Asset Protection indicates more change is on the horizon — especially when it comes to allowing customers to research F&I products ahead of time. Sixty-five percent of the …
Read More »Pandemic advances Dealertrack's digital F&I offerings
Finance-and-insurance software provider Dealertrack is now capable of supporting a fully digital process after adding an electronic signature feature to its tool and integrating another so customers can remotely sign and submit any deal document digitally, the company said last month. Pandemic conditions accelerated progress of the technology, which was …
Read More »Prime Automotive launches branded F&I product line
Safe-Guard Products International, one of the largest finance and insurance product providers in the U.S., is launching branded products for Prime Automotive Group, both companies announced last week. The agreement with Prime is Safe-Guard’s second-largest with a retailer after its relationship with AutoNation Inc. Prime Automotive, which ranks No. 11 …
Read More »F&I role will change, but never vanish
Finance and insurance managers aren’t likely going anywhere, according to one industry expert. But at what point in the sales process they’re introduced may shift based on changes expedited by the coronavirus pandemic. Jim Houston, managing director of consumer lending and automotive finance at J.D. Power, said on a webinar …
Read More »Publics see room to improve F&I online
Record adoption of digital tools bolstered sales during the challenging environment produced by the coronavirus. Despite working for years on these efforts, public groups say the finance-and-insurance component still requires improvement. Public retailers credited a portion of their second-quarter rebounds to digital deals and paperless processes. While not every public …
Read More »Q2 F&I profits advance at 6 public groups
Finance-and-insurance profit per vehicle rose for all six publicly traded dealership groups in the second quarter as the industry absorbed the continuing impact of the coronavirus pandemic on operations. Earnings at the public dealership groups took a hit from the pandemic, though many reported better-than-expected figures for the quarter thanks …
Read More »Help from within for auto recyclers, F&I managers
Every sector of the U.S. economy, it seems, has been touched by the coronavirus pandemic. Retail, entertainment, hospitality, health and service are among the most affected industries, given their consumer-facing nature. Yet the deadly virus has touched essential service workers who don’t often make headlines, who worked quickly in the …
Read More »F&I product sales success owed in part to online visibility
Vehicle sales took a dive in the early weeks of the deadly coronavirus outbreak, but for several finance and insurance product companies, sales have never been better. And each month, those sales keep improving. The reason could be a combination of factors, those companies say, but success incorporating F&I product …
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