Vicky DuckworthGetty Images Kampgrounds of America (KOA) conducted a survey of leisure travelers and found that we want to get outside these days, with a majority saying they think it’s the safest way to travel during the coronavirus pandemic. Despite the upcoming cooler weather, travelers are actually more likely to …
Read More »Adoption of digital F&I depends on dealership encouragement, study finds
Dealerships have operated at varying capacities amid the coronavirus pandemic, with some locations restricting vehicle sales to online only and others opening showrooms for customers. Regardless, customers spent more time online to execute a car purchase and completed more of the finance and insurance process online than ever before. Customer …
Read More »Review update: The 2020 Nissan Titan finds itself in a pickle
When the Nissan Titan debuted over a decade and a half ago it offered something distinctive: creative packaging such as a fender-mounted lockable storage cubby. The second-generation truck debuted with a muddier mission. It wanted to be like other trucks. The problem is most of the other full-size pickup trucks …
Read More »‘Words matter’: AAA study finds marketing muddles meaning of driver assistance systems
Breaking: People are fooled by marketing. This might not be news to anyone following the news, however when it comes to drivers buying new cars with new technology, the misinformation can be fatal for anyone on the road. AAA has joined the chorus of safety agencies and consumer watchdog groups in …
Read More »F&I finds keys to adapt
Perhaps nothing better exemplifies the challenges finance and insurance offices have faced during the coronavirus pandemic than this: To allay virus concerns, the F&I folks at an East Coast dealership would spray contracts with disinfectant before sealing them in a bag and sending them to the customer. And nothing epitomizes …
Read More »U.S. consumers willing to pay auto bills in quarantine, TransUnion finds
Consumers are continuing to prioritize auto expenses ahead of other payments, a credit bureau study finds, despite record job losses and shelter-in-place orders preventing many consumers from driving beyond trips to the grocery store or to seek medical care. Those financially affected by COVID-19 closures were about twice as likely …
Read More »Consumers with negative equity struggle with digital deals, retailer finds
Before COVID-19 shelter-in-place orders necessitated digital sales and remote deliveries, Lithia Motors Inc. recognized the majority of its consumers struggled in digital environments. Consumers in positive equity positions with their trade-in vehicles and perfect credit scores are least likely to require assistance with the process, executives said. The Medford, Ore., …
Read More »Millennials’ first love is a road trip, survey finds
Millennials are often associated with a love of technology and digital connectedness. Given free time, however, there’s actually nothing they like more than a road trip. Heading out for a driving adventure was named the top activity among members of this age group taking part in a survey for Mazda. …
Read More »