Tag Archives: process

Automobile dealerships changed digital processes radically through the coronavirus pandemic, especially the finance-and-insurance portion. A new survey from F&I product provider Protective Asset Protection indicates more change is on the horizon — especially when it comes to allowing customers to research F&I products ahead of time. Sixty-five percent of the …

JM&A Group, one of the largest independent providers of finance and insurance products, is sharing findings from a multiyear pilot of virtual F&I sales to dealerships looking to adopt the best strategies during the COVID-19 pandemic. The program, which launched in September 2018, aimed to capture F&I sales from customers …