Verifying a customer’s identity in digital vehicle sales is a leading fraud issue for dealerships during the COVID-19 pandemic. Notary services are one option dealerships have at their disposal to confirm an identity outside the dealership, and experts say these services are increasingly performed virtually. For most dealerships, there is …
Read More »Mazda Financial Services ramps up just as COVID strikes
wo longtime Toyota Financial Services leaders, Pete Carey and Karen Ideno, switched gears in August 2019 to establish Mazda Financial Services, a captivelike venture within the company. Forming the new captive within the highest-volume U.S. auto lender would be a departure of sorts for both finance veterans. The two pitched …
Read More »What To Know About Premier Protection Services
Advertiser Disclosure Missouri-based Premier Protection Services is one of many extended warranty providers. Below, we’ve reviewed its coverage options, customer service, and market reputation. One important thing we learned during our research is that Premier Protection Services may be out of business and no longer be selling extended warranties, despite …
Read More »Old Republic Insured Automotive Services Review (2020)
Advertiser Disclosure Many Americans don’t have enough money in an emergency fund to cover an unanticipated expense, such as a car repair. Since modern vehicles use sophisticated technology and many people hold onto their cars for as long as possible, an extended auto warranty can be a good investment. It …
Read More »Autoplex Extended Services Review (2020)
Advertiser Disclosure Many drivers rely on vehicle service contracts, or extended warranties, to help pay for expensive car repairs when the factory warranty is no longer in effect. We looked into vehicle service contracts offered by Autoplex Extended Services to find out if it can compete in trustworthiness, coverage, cost, …
Read More »CDK works to improve support services for dealers
LAS VEGAS — CDK Global CEO Brian Krzanich has heard auto dealers’ frustrations with his company: Billing is too complicated. It’s difficult to get help when dealers need it. Since taking the helm of the Hoffman Estates, Ill., dealership management system company in November 2018, Krzanich has sought to improve …
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