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Some dealers ditch F&I office in digital shift

The coronavirus shuttered in-person retail sales in some states this year, and where in-store sales were allowed, some customers still were wary of face-to-face transactions. To adapt, dealers switched to digital transactions and, in some cases, eliminated the store’s F&I office. Brian McCafferty, owner of Avondale Toyota in Arizona, said …

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Americans Are Using Their Cars to Get Some Damn Alone Time

Astrakan ImagesGetty Images Nearly three-quarters of Americans admitted in a recent survey that they have used their car to get away from the people that they’re living with during the coronavirus pandemic. The TrueCar study finds that the majority of Americans, more broadly, are using their cars to cope with …

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