The Consumer Financial Protection Bureau received more complaints about auto loans in the first five months of the pandemic than in any other five-month period since the bureau began tracking the data in its current form starting in April 2017, according to a new report by the U.S. Public Interest …
Read More »Adoption of digital F&I depends on dealership encouragement, study finds
Dealerships have operated at varying capacities amid the coronavirus pandemic, with some locations restricting vehicle sales to online only and others opening showrooms for customers. Regardless, customers spent more time online to execute a car purchase and completed more of the finance and insurance process online than ever before. Customer …
Read More »‘Words matter’: AAA study finds marketing muddles meaning of driver assistance systems
Breaking: People are fooled by marketing. This might not be news to anyone following the news, however when it comes to drivers buying new cars with new technology, the misinformation can be fatal for anyone on the road. AAA has joined the chorus of safety agencies and consumer watchdog groups in …
Read More »Ford Ranger, Jeep Cherokee, Tesla Model S have most American content: study
What is the most American car? The Ford Ranger tops the Cars.com 2020 American-Made Index released yesterday, but the answer for other American-made, import-badged vehicles isn’t so simple. The annual study found that Honda has a greater percentage of American-made cars than GM or Fiat Chrysler Automobiles, which is the parent company …
Read More »Study shows some dealers lag in describing teen safety features to new-car shoppers
Three out of four new-car dealers could accurately identify critical safety features aimed at making new cars safer for teen drivers, but only after most were prompted by shoppers to identify those features — and most of their information was vague. That’s according to a study released last week by …
Read More »Study connects safety systems with reduced insurance claims
Most driving safety technology packages reduce insurance claims by significant percentages, according to a study released this week. The Highway Loss Data Institute compared insurance claims on four 2013-2017 model year BMW crash-avoidance packages. The packages included all or some of these technologies: forward collision warning, lane-departure warning, adaptive cruise …
Read More »New Study Says Expensive Cars Are Bought by Jerks Who Won’t Yield
Excuse us if you’ve already devoured the latest volume of the Journal of Transport & Health, but the March issue contains the results of a novel experiment that tested a cherished automotive stereotype. The study is entitled “Estimated Car Cost as a Predictor of Driver Yielding Behavior for Pedestrians,” but …
Read More »Most dependable cars, brands at 3 years of ownership – Power study
Good news if you’re in the market for a car – vehicle dependability is at an all-time high, says J.D. Power. More good news is that its latest study identifies the best brands and models to help your selection. The market research firm’s 2020 Vehicle Dependability Study looks at problems …
Read More »Genesis tops dependability study, 2021 Toyota Supra gets a boost, 2020 Toyota Highlander Hybrid MPG: What’s New @ The Car Connection
Genesis, Lexus, and Buick top most dependable brands: J.D. Power Hyundai’s upstart luxury brand out-Lexuses Lexus in its first full year on a noted dependability survey. New crossover SUVs starting under $ 30,000 Although nearly every automaker has a new or significantly updated crossover on the way, only a few …
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