Automating the credit approval process for customers with less than perfect payment histories remains a challenge even as the U.S. auto retail industry allows more of the vehicle transaction online. Lithia Motors has a possible solution — tapping into its finance and insurance talent to aid online shoppers. The rollout …
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Automaker captives acted quickly in the early weeks of the coronavirus pandemic to assist their customers and dealership partners. Lenders granted payment deferrals and lease extensions on a mass scale for existing customers and fielded an influx of consumer calls and messages during a time of uncertainty. Most of this …
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Automakers are offering new incentives and support for current borrowers and lessees during the ongoing COVID-19 pandemic. For current owners, rescheduling payments is an option on a case-by-case basis. With these offers in hand, now might be a good time to buy a new car. As this year’s automotive sales …
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LAS VEGAS — CDK Global CEO Brian Krzanich has heard auto dealers’ frustrations with his company: Billing is too complicated. It’s difficult to get help when dealers need it. Since taking the helm of the Hoffman Estates, Ill., dealership management system company in November 2018, Krzanich has sought to improve …
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