Before the pandemic, Qvale Automotive Group had a digital retailing tool and the ability to allow customers to electronically sign documents from inside the showroom. When the coronavirus began to surge across the U.S. this spring, Qvale discovered that its showroom could be anywhere. With the help of videoconferencing software …
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Automating the credit approval process for customers with less than perfect payment histories remains a challenge even as the U.S. auto retail industry allows more of the vehicle transaction online. Lithia Motors has a possible solution — tapping into its finance and insurance talent to aid online shoppers. The rollout …
Read More »While the coronavirus pandemic is shifting consumer credit metrics and disrupting marketplace trends, credit and automotive finance experts say lenders are adapting to the changing environment. Lenders have more tools at their disposal for guidance and clarity than they did during the 2008 financial crisis, such as employment verification instruments …
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As additional tools emerge for fraudsters to conceal their identities, software companies also are devising tools to catch these scammers before a vehicle is sent to a phony customer. The best defense against fraudulent auto originations is a robust identity-verification tool, fraud experts say, but access and dealership desire may …
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Thomas BarwickGetty Images Even though the state doesn’t require an on-road test for new teenage drivers right now, that doesn’t mean parents should rush to get them a license. If you have to teach your child to drive right now, being patient and reviewing the basic rules of the road …
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