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Finance & Insurance

Dealers see access to auto loans tightening

As lenders tighten credit access to mitigate risk from the coronavirus pandemic, dealerships face more difficulty getting customers approved for auto loans. A survey by the Federal Reserve issued to “select large banks” signals that more stringent lending practices have been adopted for consumer loans, including auto loans. Sixteen percent …

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F&I companies plan to resume in-person training

After months of stay-at-home orders due to COVID-19, several major finance-and-insurance training companies are preparing their associates to hit the road. More dealerships are requesting in-person training sessions, F&I companies say, as states relax policies restricting in-person transactions and automotive dealerships are bringing back furloughed staff members. American Financial and …

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Lenders may owe thanks to strip club

The financial security of small U.S. auto lenders during the COVID-19 crisis may be owed, in part, to the advocacy of a Michigan strip club. A U.S. district judge sided with the owner of the Little Darlings topless club in Flint, declaring the business eligible to participate in the federal …

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Dealership’s F&I office makes house calls

When coronavirus-related stay-at-home orders led the Las Vegas Strip to go dark — reportedly for the first time since the assassination of President John F. Kennedy in 1963 — anxiety rippled through the community that is the customer base of Gaudin Ford. “You’d be hard-pressed to find someone who doesn’t …

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Eye to eye in F&I

Effective negotiation requires charisma, confidence, knowledge and, many experts believe, eye contact. For dealerships pivoting to remote F&I product sales during COVID-19 shelter-in-place orders, the inability to sit down with customers to talk about product sales is a hindrance to profitability. Face-to-face interaction, whether in person or over video, are …

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