Finance & Insurance

Two years after launching with huge fanfare, vehicle subscription services have been proclaimed a failure, as consumer response has been lukewarm at best. Nonetheless, I predict automakers can innovate to create a subscription model that will help them grow revenue over time. The reality is that getting subscription offerings right …

Lincoln Automotive Financial Services led luxury dealers for the eighth year in a row in J.D. Power’s annual U.S. Consumer Financing Satisfaction study, while Truist — formerly known as BB&T — took the lead for mass-market brands. J.D. Power said last week the results weighed responses of 10,103 customers who …

The U.S. Supreme Court is in session, and the lawyers at Hudson Cook are keeping an eye on a few upcoming legal cases that could cause ripples in the auto finance and retail sectors. Here are three cases before the court they feel could have far-reaching implications: Facebook Inc. v. …

A New York City dealership accused of a slew of deceptive and illegal practices targeting non-English-speaking customers agreed to pay more than $ 286,855 in restitution and penalties Tuesday as part of a consent order with the state’s attorney general. The office of New York State Attorney General Letitia James …

What does diversity and inclusion mean at some of the nation’s largest auto lenders? From sports analogies to internal definitions, car finance leaders discuss the importance of drawing on talent from different pools, and creating good tension and discussion that better serves auto finance customers and dealership partners. “Diversity is …

DETROIT — GM Financial’s loan and lease originations climbed in the third quarter, even as General Motors’ U.S. light-vehicle sales fell 9.9 percent, and more customers paid their loans on time, despite economic uncertainty. Only 2.1 percent of payments were 31 to 60 days past due during the quarter, compared …

Lightico, a software as a service company that connects auto finance customers to lenders through a mobile portal, announced this week that two major auto lenders are using its platform and that it banked a $ 13 million investment. Westlake Financial Services and Capital One Auto Finance both use Lightico’s …

The death of George Floyd this summer while in Minneapolis police custody sparked a resurgence of civil rights demonstrations across the country. It also shined a spotlight on how large corporations and organizations foster diversity and inclusion while also examining whether they create safe and equitable work environments for all …

CDK Global Inc. will make a one-time cash payment to data integration service provider Authenticom as part of a settlement in a federal antitrust case, the company said last week. Terms of the settlement are confidential, a spokesman for the Hoffman Estates, Ill., dealership management system giant told Automotive News. …