JM&A Group, one of the largest independent providers of finance and insurance products, is sharing findings from a multiyear pilot of virtual F&I sales to dealerships looking to adopt the best strategies during the COVID-19 pandemic. The program, which launched in September 2018, aimed to capture F&I sales from customers …
Read More »GM Financial tool helps dealers accelerate approvals, gain new-car buyers
GM Financial is putting much of the deal structure into F&I managers’ hands to speed up the car-financing process and make financing available to dealers and most customers any time of day. GM Financial’s Approval Center tool allows dealers to adjust the deal structure after General Motors’ captive approves customers’ …
Read More »Lenders act quickly to aid dealers, customers
The U.S. is galloping toward a recession spurred by the coronavirus outbreak. But this time, dealers say automaker and captive lender partners have responded to the financial crisis much quicker than they did to the last one. Dealer impact from the pandemic, according to auto finance experts, appears to be …
Read More »GM Financial offers dealers floorplan payment relief
DETROIT — GM Financial is giving dealers a break on some floorplan payments to help mitigate the effect of the novel coronavirus on their businesses. General Motors’ captive is temporarily waiving curtailments, which is the principal a dealer owes to pay down floorplan inventory that sits on the lot longer …
Read More »Some Dealers Telling Customers to Stop Paying Auto Loans, Sign for New Ones
In a process called “kicking the trade,” some car dealers are telling people who can’t afford their current auto loan to just not pay it, and pick up a new loan. It’s a short-term solution to a longer-term problem, and it could be happening more often than anyone would expect, …
Read More »CDK works to improve support services for dealers
LAS VEGAS — CDK Global CEO Brian Krzanich has heard auto dealers’ frustrations with his company: Billing is too complicated. It’s difficult to get help when dealers need it. Since taking the helm of the Hoffman Estates, Ill., dealership management system company in November 2018, Krzanich has sought to improve …
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